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Delete your account

Permanently delete your GLP-Won account and everything in it, after confirming it's you.

Deleting your account permanently removes it and everything you've recorded. It can't be undone, so download your data first if you want a copy.

Steps

  1. Open the menu, choose the gear icon (Settings), then next to Your data choose Open. You can also go straight to Your data.
  2. If you want a copy, choose Download my data first.
  3. Under Delete your account, choose Delete my account…
  4. Read What happens.
  5. Enter Your password. If you signed up with Google or Apple and have no password, choose Confirm with Google (or Apple) first, then finish within 10 minutes.
  6. Type the word DELETE in Type DELETE to confirm.
  7. Choose Delete my account permanently.

Good to know

  • Any clinician share links you created stop working first, before anything else.
  • If you pay for a plan, your subscription is cancelled first. If that can't be done, your account isn't deleted, so you're never charged for an account that's gone. Try again later.
  • Your community posts are removed. Where someone replied to you, your post shows as removed so their reply still makes sense.
  • We keep a short security record that the account existed and was deleted, with no health information.
  • You're signed out and we email you to confirm.
  • Several wrong passwords pause sign-in for about 15 minutes.
Related
  • Download your data
    Download a .zip file of everything you've recorded in GLP-Won, as readable files you can keep.
  • Manage or cancel your subscription
    Update your card, see invoices, change plan or cancel your subscription through Stripe's secure billing page.
Still need help?

GLP-Won doesn't give medical advice. Questions about your medication or symptoms are for your prescriber. If you think you need urgent care, call 911 or your local emergency number.