Manage or cancel your subscription

Your card, invoices and cancellation are handled on Stripe's secure billing page. GLP-Won never sees your card number.

Steps

1. Open the menu, choose the gear icon (Settings), then next to Plan & billing choose Manage. You can also go straight to Your plan.
2. Choose Manage billing. Stripe's page opens.
3. Update your payment method, look at past invoices, or cancel your plan there.
4. To move to a different plan, choose Change plan on Your plan instead.
5. When you return to GLP-Won, your plan page shows the change.

Good to know

• When you cancel, you keep your plan until the end of the period you've paid for. Your plan page shows the date, then you move to Core.
• Your plan page shows when it renews.
• If a payment fails, you'll see Your last payment didn't go through on Today and on your plan page. You keep your plan while the payment is retried. Choose Update payment method to fix it.
• If your plan says Provided by GLP-Won, there's no subscription for you to manage or pay.
• Deleting your account cancels your subscription first.
• Symptom escalation, the coach's safety guardrails and the clinician packet stay available whatever happens with a payment.