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Help center › Notifications

Get notifications by email

Turn on notification emails so GLP-Won tells you when something is waiting, or turn them off and unsubscribe.

Notification emails are off until you turn them on. When they're on, GLP-Won emails you when something is waiting for you in the app. Your in-app notifications don't change either way.

Steps

  1. Open the menu, choose the bell icon (Notifications), then choose Email preferences at the bottom. You can also go to Email preferences, or to Settings, then Notification email, then Manage.
  2. Under Notification emails, choose Turn on.
  3. Make sure your email address is confirmed. If it isn't, the page says so and nothing is sent until you confirm it.

To stop them, choose Turn off on the same page, or select the unsubscribe link in any notification email and choose Turn off notification emails. The link works without signing in.

Good to know

  • An email never includes health details. It only says that something is waiting, such as "You have a reminder in GLP-Won", and links to your notifications.
  • Symptom guidance is never emailed. You see it in the app as soon as you log a symptom.
  • Emails follow the same quiet hours as in-app notifications, with a small daily limit shown on the page. Several notifications at once arrive as one email.
  • Quiet hours follow the time zone saved when you turn emails on. If the page says it doesn't know your time zone, turn emails off and on again.
  • Recent emails shows what was sent or held back.
Related
  • Check your notification inbox
    Open your notification inbox, mark things read, and see which notifications were held back by quiet hours or the daily limit.
  • Confirm your email address
    Open the confirmation link we email you, or send yourself a new one if it never arrived or has expired.
  • Find your way around GLP-Won
    A quick tour of Home, Today, the bottom bar, the menu groups, the account icons and the Quick Capture button.
Still need help?

GLP-Won doesn't give medical advice. Questions about your medication or symptoms are for your prescriber. If you think you need urgent care, call 911 or your local emergency number.