Help center › Transition Center
Start exploring readiness or report a lapse
Tell GLP-Won you're thinking about a change, or that coverage or supply has already lapsed, so planning and monitoring can begin.
If you're thinking about a change — your coverage is ending, the cost is changing, or you simply want to know where you stand — telling GLP-Won starts the planning. It doesn't start anything else, and your medication is untouched.
Steps
- Open the Transition Center and find Thinking about a change?
- Optionally fill in What's prompting it? (optional), for example a copay change.
- Select Start exploring readiness. Your stage becomes Exploring readiness and the readiness page opens.
- If coverage, a prior authorization or a fill has already lapsed, use the same card instead: add a note under What lapsed? (optional) and select Coverage or supply has already lapsed. Once you're exploring readiness, the same option appears as Declare an interruption.
- When coverage returns, select Coverage is back on the Coverage interruption on file card.
Good to know
- Neither option changes your medication or your dose reminders. Your clinician owns what happens with the medication.
- Reporting a lapse freezes today's numbers — weight (unless hidden), food noise, protein and strength sessions — as a baseline to compare against later. The baseline stays in your record after coverage is back.
- Starting to explore opens the maintenance and relapse-prevention weeks in Learn early, wherever you've reached in the year.