Help center › Coach, care team and community
Ask Coach Ava a question
Chat with Coach Ava, GLP-Won's AI coach, for education, habit ideas and motivation, and see the sources behind each answer.
Coach Ava is GLP-Won's AI coach. Ask about protein, cravings, food noise, routines or how to do something in the app, and get an answer that takes what you've logged into account.
Steps
- Open the menu, then Support → AI Coach (Coach).
- Type your question in the Ask Coach Ava… box and tap the Send message button (the paper-plane icon). You can also tap one of the suggested questions above the box, such as What is food noise?
- Read the reply. When it draws on GLP-Won's lessons or help center, a Sources list appears under it. Tap a source to open it.
- To start over, tap the Reset chat button (the circular arrow at the top right). The chat clears and a new conversation begins.
Good to know
- Ava helps with education, habit ideas, progress check-ins and motivation. It never gives medical, dosing or treatment advice.
- A source from a week of your learning track you haven't reached yet is shown as plain text marked opens when you reach that week.
- Ava sees a summary of what you've logged, such as habits, food, check-ins and learning progress, so its answers are about you. If you've hidden your weight in Settings, Ava doesn't see it.
- Under Coach Ava's name you'll see Live AI or Demo mode. Demo mode means replies come from GLP-Won's built-in answers rather than the live AI. The safety rules are the same either way.
- Resetting stops showing the earlier chat but doesn't erase it from GLP-Won's records. A chat also starts fresh after you've been away for a couple of hours.